Siemens Healthineers and Teamviewer enter into a new partnership to enable a new digital business model. WeScan is a new service that offers real-time scanning diagnoses. It helps healthcare providers to perform magnetic resonance imaging (MRI) if they lack a skilled radiologist. It also provides high-quality diagnostics whenever and wherever needed and the customers may seek access to a pool of skilled remote imaging technologists who help operate the MRI scanner using syngo Virtual Cockpit, the remote scanning software of Siemens Healthineers.
According to Siemens, Teamviewer’s remote connectivity technology was incorporated into the WeScan service to support the on-demand scanning process from outside a customer’s network. It provides high-security standards, powerful data transfer performance, and ease of operation as during scanning, a large volume of data is generated which has to be exchanged between IT networks in real-time.
To address the key challenges for hospitals and healthcare systems like providing access to care, need to increase productivity and efficiency of operations, knowledgeable and confident staff, WeScan Remote Scanning helps to run their diagnostic routine at full scale and provide flexible access to the expert knowledge of its remote MRI technologists, especially during extended hours, off-hours, and peak hours.
Wolfgang Heimsch, Head of Customer Services at Siemens Healthineers, says, “TeamViewer has been an important partner for many years. The number of use cases in a hospital environment for which we need to gain secure, high-performance access to our systems is on the rise. That makes our partnership with TeamViewer increasingly important, and we believe it offers great potential.”
Lukas Baur, EVP Solution Sales at TeamViewer, comments, “With WeScan, Siemens Healthineers is offering a highly innovative service that provides genuine added value for its customers. We’re pleased that TeamViewer can make a crucial technological contribution to this novel solution, and thus also to the further digitalization of the healthcare sector. The shortage of highly qualified employees is a huge challenge for many industries. We recognize that remote-access solutions can be a key element in overcoming this challenge, since both the employees and the devices to be operated are globally interconnected, and this means they can be leveraged much more efficiently now.”
